Root Cause Analysis (RCA): Drug Industry - Arabic

Course Code: BETCO/010AR

Description: Having trouble resolving deviations? This topic reviews a successful model for investigating and identifying the root cause of deviations. In this course you will know the five steps for performing root cause analysis a well as the critical tools for performing root cause analysis. If the root cause is found and addressed, future occurrences of the same problem will be prevented.

Learning Outcomes: 

On the completion of this course, participants will be able to: 

  • Enhance problem solving effectiveness by providing a model for more deeply analyzing problem situations.
  • Clarify the difference between analytical and creative thinking, and when each is most useful.
  • Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
  • Expand the range of tools available for analysis of problem situations.

Target Audience: The course is ideal for managers, supervisors & employees who need to understand the process of Root Cause Analysis and who are active members of the company team in investigating deviations & complaints. Almost all technical staff from Production, QC, QA, Engineering and Warehouse are potential candidates. 

Methodology
PowerPoint Presentation & Case studies Exercises

Course curriculum

  • 1

    Root Cause Analysis (RCA): Drug Industry - Arabic

    • Lesson 1: Introduction

    • Lesson 2a: RCA Process Steps – Part 1

    • Lesson 2b: RCA Process Steps – Part 1

    • Lesson 3: RCA Process Steps – Part 2

    • Lesson 4: RCA Case Study # 1

    • Lesson 5: RCA Case Study # 2

    • Course Assessment

    • Course Evaluation